Privacy Policy

1. Introduction

Welcome to Clipzo ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services (collectively, the "Service"). Please read this Privacy Policy carefully.

2. Information We Collect

👤 Personal Information

Account details, authentication data, and business information

💳 Financial Data

Subscription plans, payment history, and referral earnings

📱 Technical Information

Device data, app usage, and performance analytics

📊 Usage Data

Feature usage, time spent, and user interactions

2.1 Personal Information

We collect the following personal information when you use our Service:

Account Information: Name, email address, profile photo (optional)
Authentication Data: User ID, account creation date, login credentials
Business Information: Business name, logo, contact details (phone, email, address, website)
Payment Information: Payment transaction IDs, subscription details, billing information processed through Razorpay

2.2 Subscription and Financial Data

Subscription plans and status
Payment history and transaction records
Referral earnings and withdrawal requests
Bank details and UPI information for withdrawals
Referral codes and referral relationships

2.3 Device and Technical Information

We automatically collect certain technical information:

Device type, model, and operating system
App version and usage statistics
Crash reports and error logs through Firebase Crashlytics
Analytics data through Firebase Analytics and Google Analytics
IP address and general location information
App performance and usage patterns

2.4 Usage Data

Features used within the app
Time spent on different sections
User interactions and preferences
Business profile creation and management activities

3. How We Use Your Information

We use the collected information for the following purposes:

🛠️ Service Provision

Create accounts, process payments, manage subscriptions, and facilitate referral programs

📈 Service Improvement

Analyze usage, fix issues, develop features, and optimize user experience

📧 Communication

Send updates, provide support, process withdrawals, and promotional communications

⚖️ Legal & Security

Comply with laws, prevent fraud, maintain security, and enforce terms

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We share information with trusted third-party providers:

Firebase/Google Cloud

Razorpay

Google Analytics

4.2 Legal Requirements

We may disclose your information when required by law or to:

Comply with legal processes
Protect our rights and property
Ensure user safety
Prevent illegal activities

4.3 Business Transfers

In case of merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

Encryption of data in transit and at rest
Regular security assessments
Access controls and authentication
Secure cloud infrastructure through Google Cloud Platform

6. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Account information is retained until you delete your account. Financial records are kept for regulatory compliance periods.

7. Your Rights and Choices

🔍 Access & Control

Access and update profile information, view payment history, manage business profiles, request account deletion

📬 Marketing Communications

Opt-out through app settings, email unsubscribe links, or contacting support

📦 Data Portability

Request a copy of your data in a portable format

8. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Updates to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through the app or via email.

🔒 Privacy Policy